Refund policy

Refund & Return Policy 

Thank You for Shopping with Keeping Kute With Kee

At Keeping Kute With Kee, customer satisfaction is important to us. Due to the personal and hygienic nature of our products, all sales are final.

🚫 No Refunds, Returns, or Exchanges

For health, safety, and hygiene reasons, we do not offer refunds, returns, or exchanges on any products, including but not limited to:

🌱 Roots Hair Growth Oil

🎀 Satin Bonnets

🖤 Durags

🪮 Signature Combs

💅🏽 Press-On Nails

✨ Beauty Accessories

Please review your order carefully before completing your purchase.

📦 Damaged or Incorrect Orders

If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery.

To assist you, please provide:

✔️ Your name

✔️ Order number

✔️ Photos of the damaged or incorrect item

✔️ A brief description of the issue

We will review the matter and work with you to resolve it appropriately.

📬 Lost or Delayed Packages

Once packages have been shipped, they are in the hands of the shipping carrier.

Keeping Kute With Kee is not responsible for shipping delays, lost packages, or packages marked as delivered by the carrier.

Customers are encouraged to contact the shipping provider directly for assistance.

💗 Order Accuracy

Customers are responsible for providing accurate shipping and billing information.

Keeping Kute With Kee is not responsible for orders delayed or returned due to incorrect addresses entered during checkout.

Additional shipping fees may apply to reship returned packages.

🌸 Customer Satisfaction

We appreciate your support and thank you for understanding our policy.

Every order is prepared with love and care, and we are committed to providing quality products and excellent customer service.

Thank you for being a part of the Keeping Kute With Kee Family.

👑 Protect Your Crown.

🌱 Nourish Your Roots.

💗 Stay Kute.

With Love, Kee 💗

Founder & CEO

Keeping Kute With Kee